
Have Questions? We’ve got answers.
At Global Guardian Trust Bank, we want to make your banking experience simple, secure, and stress-free. Below are answers to some of the most common questions our customers ask.
Frequently Asked Questions
What Should I Do If My Credit/Debit Card Is Lost or Stolen?
Call our 24/7 card support line to block the card and request a replacement immediately.
How Can I Activate My New Card
Call our activation line or log into your online banking dashboard to activate your card.
How Do I Know That My Online Banking Is Secure?
We use industry-standard encryption, two-factor authentication (2FA), and constant monitoring to protect your account.
How Do I Apply For Loan?
You can apply online, through our website by contacting us through our support email
What Documents Do I Need For A Loan Application?
Typically, you’ll need a valid ID, proof of income, and a completed loan application form.
How Do I Update My Contact Information?
Log into your online banking portal and go to 'Profile Settings' or visit a branch to update your information.
Didn’t find what you were looking for?
Contact Us directly or visit our Help Center for more personalized support.